Privacy Policy

1. Introduction & Core Philosophy

Welcome to Games Kharido (also operating under the alternate brand identity Game Kharido, accessible at https://www.gameskhraido.in/). We respect the privacy of every mobile gamer and digital customer who visits our platform. This Privacy Policy outlines our principles regarding the collection, processing, protection, and disclosure of user information in strict accordance with the Digital Personal Data Protection (DPDP) Act, 2023 (India), Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and international data standards including GDPR and CCPA.

2. Information We Collect

We practice radical data minimization. We only collect the minimal digital touchpoints required to execute your top-up transaction seamlessly:

• Game Account Identifier (Player UID): Your public in-game numerical identifier (e.g., 123456789) used solely to route the diamond package to the correct in-game mailbox.
• Transaction Reference Details: Order ID, timestamp, package purchased, and amount paid to maintain financial audit integrity.
• Customer Communication Data: Email address or contact details voluntarily provided when raising a support ticket via [email protected].
• Technical Telemetry: Anonymized browser type, operating system, and IP address collected automatically for server load balancing, anti-DDoS mitigation, and fraud prevention.

3. Payment Gateway Security & Banking Integrity

All financial payments (including UPI, Paytm, PhonePe, Google Pay, Net Banking, and global debit/credit cards) are processed exclusively through RBI-authorized, PCI-DSS Level 1 certified payment aggregators.

Games Kharido does not store, intercept, or inspect your credit/debit card numbers, CVV codes, UPI MPINs, or banking passwords on our local database. Communication between your browser and our payment gateways is encrypted using 256-bit Transport Layer Security (TLS 1.3 / SSL).

4. Cookies & Local Storage

We utilize strictly functional, performance-essential cookies and local storage tokens. These allow the platform to remember your selected top-up package and maintain seamless checkout session state. We do not participate in third-party cross-site advertising trackers or sell your behavioral data to external data brokers.

5. Data Retention & User Rights

Under statutory tax and e-commerce compliance regulations, transactional receipt ledgers are maintained securely for financial audit purposes. Users have full rights to:

• Right to Confirmation & Access: Inquire what order details are tied to your transaction reference.
• Right to Rectification: Request correction of inaccurate customer support communications.
• Right to Erasure (Right to be Forgotten): Request deletion of non-statutory communication logs by writing to our Data Protection Officer.

6. Children & Minor Protection

Our services are intended for mobile gamers of legal purchasing age or minors operating with explicit parental/guardian consent. We encourage parents to actively supervise their children's online digital gaming expenditures.

7. Data Protection Officer & Grievance Redressal

In compliance with Rule 5(9) of the IT Rules 2011 and DPDP Act 2023, our designated Grievance & Data Protection Officer can be reached directly: